Last updated: October 2026
1.Data Controller
The data controller for the data collected on rfdriver.fr is the company RF (trading as RF Driver), Rue Rosa Bonheur, 60170 Ribécourt-Dreslincourt, France.
For any question regarding your personal data, you may contact us at contact@rfdriver.fr.
2.Data Collected
The following personal data may be collected via the website, depending on your interactions:
| Context | Data collected |
|---|---|
| Online booking | Last name, first name, phone, email, departure/arrival addresses, date, time, number of passengers |
| Online payment | Processed directly by Stripe — the company RF does not collect or store any banking data |
| Contact form | Name, phone, email, subject of request, message |
| AI assistant | Content of messages exchanged with the assistant, in order to respond to your request |
| Browsing | Anonymised audience measurement data (Google Analytics) |
| Journey calculator | Last departure address saved locally on your device (not transmitted to a server) |
3.Purposes of Processing
Your data is used exclusively to:
- Process and confirm your transport reservations;
- Contact you regarding the follow-up of your journey or request;
- Respond to your questions via the contact form or the AI assistant;
- Issue invoices related to our services;
- Improve the functioning and usability of the website (anonymised audience measurement).
Your data is never sold, rented or transferred to third parties for commercial purposes.
4.Data Recipients
Your data may be shared with the following technical providers, strictly for the purpose of delivering the service:
- Stripe — online payment processing;
- Resend — sending booking confirmation emails;
- Google (Maps, Analytics) — route calculation and audience measurement;
- OpenAI — operation of the website's conversational assistant;
- Vercel — technical hosting of the website.
5.Data Retention Period
Data related to a reservation is kept for as long as necessary for its processing, then archived in accordance with legal and accounting obligations (up to 10 years for accounting documents). Contact data is kept for 3 years from the last exchange, unless earlier deletion is requested.
6.Your Rights
In accordance with the General Data Protection Regulation (GDPR) and French data protection law, you have the following rights regarding your personal data:
- Right of access, rectification and erasure;
- Right to restriction of processing;
- Right to data portability;
- Right to object, on legitimate grounds.
To exercise these rights, contact us at contact@rfdriver.fr. You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).
7.Cookies and Geolocation
The website uses audience measurement cookies (Google Analytics) to analyse website traffic on an anonymised basis.
The journey calculator may, with your explicit permission via your browser's popup, use your geographic location to automatically pre-fill the departure address. This address always remains editable and is neither transmitted nor stored on our servers — it is only saved locally on your device (localStorage) to make your next visit easier.
8.Security
The company RF implements appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. Online payments are secured by Stripe, in compliance with the PCI-DSS standard.